Your privacy matters to us. This policy explains how we handle personal data collected on our website, updated for 2026 and in line with South African regulations.

What personal information we collect

We collect data only as needed for our services. Here’s what may be gathered:

• Contact details such as your name, email address, or phone number when you fill out our forms.
• Technical data including IP address, browser type, device information, and usage logs.
• Information from cookies or similar tracking technologies, as detailed in our Cookie Policy.
• Any communication you send us, such as feedback or inquiries about our services.

How we use your information

We use your data to deliver, improve, and secure our services. Specifically, we may:

• Respond to your requests, questions, or feedback submitted via our website.
• Personalise your browsing experience and improve our site’s performance.
• Monitor site security and prevent fraudulent or unauthorised activities.
• Meet legal obligations under South African law, including POPIA compliance.

Our legal basis for processing

We process your information as allowed by South African law and, where relevant, the GDPR.

Processing is based on your consent, fulfilment of our service contract, or our legitimate business interests, provided your rights are respected. For marketing, we always seek explicit consent.

How we share information

We do not sell your data. Information may be shared only in these situations:

• With service providers who support our business (e.g., web hosting, analytics), bound by confidentiality obligations.
• Where required by law, court order, or regulatory authorities in South Africa.
• To protect our rights, safety, or property, or those of our users, as legally permitted.

Data security

We use reasonable technical and organisational safeguards to protect your data from loss, unauthorised access, or misuse. While no online system is completely secure, we review our measures regularly and limit access to personal information.

Your rights

You have certain rights regarding your personal information. You may:

• Request access to the data we hold about you and receive a copy.
• Ask for correction of any incomplete or inaccurate personal information.
• Withdraw consent for non-essential processing at any time.
• Request deletion of your data where legally allowed or required.

Cookies and tracking

We use cookies to improve site functionality and analyse traffic. See our Cookie Policy for details on managing your preferences.

See Cookie Policy See Cookie Policy

Contact us

For privacy questions or requests, please contact us using the details below.

How we update this policy

We may revise this policy periodically. Significant changes will be noted on this page. Please review regularly for updates.